Recent Posts
Your Software Is Confusing
If something in your software is confusing to a customer, it is confusing.
Why I'm "All In" on TypeScript
I’ve added TypeScript to several projects I’ve worked on. In this post, I’d like to discuss why I think TypeScript is essential and document my expectations around it.
"Hit It Twice" Customer Service
I recently learned a practice for customer communication that I’d like to document. It’s called “Hit It Twice.”